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Chromebook Playback

I cannot get videos using JWPlayer 6 or 7 to working on Chromebooks using either the cloud hosted player or the self-hosted player. While in JWPlayer itself, when I go to the dashboard to test the player, when I'm using a Chromebook, the video preview in dashboard shows "No playable formats available" or something to that effect. I did manually convert one of the videos to OGV format which does play on Chromebooks but that's not feasible for all of our videos. Please advise.

1 Community Answers


JW Player Support Agent  
0 rated :

We don’t support Chrome on Chromebook. Check our Browser & Device Reference for devices we test against.

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