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Issues with Grouped transrated HLS streaming from Wowza on jwplayer 6


I am trying to use one type of stream (HLS) to stream to Desktop and Mobile. This stream is coming from Wowza transrated using name groups instead of SMIL file. The stream plays no problem on Desktop (Mac and PC / Safara, Firefox, etc.) .
On ios mobile/ipad: I get "Error loading media: File could not be played".
On android: I get "Error loading: No playable sources found".

Test link with player : yourswimchannel.com/test-hls

2 Community Answers

Todd

JW Player Support Agent  
0 rated :

Is your stream live at the moment? I am not getting a response when I try to load your M3U8.

Randy

JW Player Support Agent  
0 rated :

Hello,

As Todd mentioned, it seems you might have removed the video from the JW Player dashboard or it is not longer available. Can you please confirm the link is still valid?

Kindly,

Randy Lemoine

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