not appear subtitles
Already tried everything but the subtitles do not appear, the only thing that appears is the symbol "CC"
I thank anyone who can help
15 Community Answers
George
JW Player Support Agent
0
rated :
Hi,
Do you have a test page reproducing this issue?
In general it should look something like this:
var playerone = jwplayer(“container”);
playerone.setup({
width: “80%”,
playlist: [{
file: “http://content.jwplatform.com/manifests/PxnoM5gE.m3u8”,
image: “https://dr56wvhu2c8zo.cloudfront.net/kungfury/assets/e6ed817b-3525-45e2-bf11-6cc755c1b853/sdggfdsagsd.jpg”,
title:“KUNG FURY”,
mediaid:“PxnoM5gE”,
description:“It takes a cop from the future to fight an enemy from the past.”,
tracks: [{
file: “http://content.jwplatform.com/tracks/BHfkqu5d.srt”,
label: “English”,
kind: “captions”,
default: true
}]
}],
aspectratio:“16:9”,
});
t...
User
0
rated :
I tried using the method you assumed, however the player does not appear, possibly jwplayer did not identify the files requested by the player. What to do ?
George
JW Player Support Agent
0
rated :
Do you have a test page reproducing this issue?
t...
User
0
rated :
I have this site to test this with the code that you sent http://storage1megaflix.sitepessoal.com/legenda.html
George
JW Player Support Agent
0
rated :
The captions work for me:
http://qa.jwplayer.com.s3.amazonaws.com/~george/captions.html
t...
User
0
rated :
now it seems that he does not support this format, is some config in jw player? http://storage1megaflix.sitepessoal.com/legenda.html
George
JW Player Support Agent
0
rated :
Captions are working for me on the page you provided. Which browser are you using? On which OS?
t...
User
0
rated :
when I stick my code in the part where ta http://content.jwplatform.com/libraries/7J1pdIcs.js not work. Looks like this: <! DOCTYPE html>
<Html lang = "en">
<Head>
<Meta charset = "UTF-8">
<Title> </ title>
<Script src = "megaflixhd.com.br/jw/jwplayer.js"> </ script>
<Script type = "text / javascript"> jwplayer.key = 'CkTIKN8c67qGOh3aa6jaexxSGlc14vCQiMNmWg =='; </ script>
</ Head>
<Body>
<Div id = "container"> Loading Video ... </ div>
<Script>
var = playerone jwplayer ( "container");
playerone.setup ({
playlist: [{
file: "http://content.jwplatform.com/manifests/PxnoM5gE.m3u8"
image: "https://dr56wvhu2c8zo.cloudfront.net/kungfury/assets/e6ed817b-3525-45e2-bf11-6cc755c1b853/sdggfdsagsd.jpg"
tracks: [{
file: "http://content.jwplatform.com/tracks/BHfkqu5d.srt"
label: "Inglês"
kind: "captions"
default: true
}]
}]
width: "50%",
aspectRatio: "16: 9"
});
</ Script>
</ Body>
</ Html>
George
JW Player Support Agent
0
rated :
Using self-hosted player, everything works for me:
http://qa.jwplayer.com.s3.amazonaws.com/~george/captions.html
t...
User
0
rated :
my file <script src = "megaflixhd.com.br/jw/jwplayer.js"> </ script> appears to be a problem and that I downloaded on the site usually out, what can I do?
George
JW Player Support Agent
0
rated :
Hello Tiago,
You can re-download the self-hosted player from your dashboard Players > Tools > Download. Then you should host all resources found in the package.
t...
User
0
rated :
I found the problem, the legend only works when it is in the same host in the film. How can I make the caption function even being separated?
George
JW Player Support Agent
0
rated :
Hello Tiago,
That is not the issue. Your captions may have some invalid characters in them. I used TextWrangler to ZapGremlins and re-uploaded the captions and they work on a separate domain.
http://qa.jwplayer.com.s3.amazonaws.com/~george/captions.html
t...
User
0
rated :
My caption is lettered same invalid, how do I fix it. Legend link to visualize http://storage1megaflix.sitepessoal.com/series/Vikings/4temp/ep1.srt
George
JW Player Support Agent
0
rated :
I’m not sure what the original captions file should look like. You need something similar to this: http://www.samryan.net/zap-gremlins/
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