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Video not playing after resuming from system sleep mode (windows and mac os)


Hi Team,

I am using Jwplayer 7.4.3 free version for the site. Player is not working after system goes sleep mode and back to resume . It displaying NAN:NaN on control bar and displaying screen without playing video. My video is in rtmp file. I checked the same scenario for youtube videos, and its working fine. Please guide me for this issue.


Thanks,

Premkumar M

5 Community Answers

Donni

JW Player Support Agent  
0 rated :

Youtube doesn’t serve RTMP videos, so it is not a valid comparison. Most browsers are moving away from flash. Have you considered moving to HLS? Does it happen with a newer version of the player?

premkumar

User  
0 rated :

Hi,

I checked with jwplayer version 7.6.1, but same error video not playing but NaN:NaN is replaced with 00:00. Video is not playing after resume from system sleep mode. I tried with seek option by getting position before it gets undefined, but it also not working, keep loading. Please suggest on this. I needs to use rtmp streaming for the site.

Thanks,

Premkumar M

Donni

JW Player Support Agent  
0 rated :

Are you serving a live stream or VOD? I’m testing a VOD RTMP stream and I’m not able to replicate this issue. Can you provide a link to a reproduction page ?

premkumar

User  
0 rated :

Hi,

I am implementing jwplayer in local and not in production, with wowza VOD.

Below is the code which i used for player,

<html>
<script type='text/javascript' src='jwplayer7.6.js'></script>
<script>jwplayer.key="T4EWWE1D7iR+Xix+QLaROjzgJTR+gMdd8TGQ8w=="</script>
<body>
<div id="myElement" width="700" height=""></div>
<script>
player = jwplayer("myElement");
player.setup({
flashplayer: "jwplayer.flash.swf",
autostart: true,
sources: [
{
file : 'rtmp://dev.wowza.longtailvideo.com/vod/_definst_/sintel/640.mp4',
}
],
width: "500",
aspectratio: "16:9",
rtmp: {
bufferlength: 0.5
},
fallback: true,
primary: 'flash',
fallbackContent : "Please install/update Flash player of the Browser"
});
</script>
</body>
</html>


For two scenario player is not working,

1) when system goes sleep when video is playing and once resume back, video stop playing, needs to refresh the page to play again.

2) when system goes sleep when video is paused and once resume back, video stop playing, needs to refresh the page to play again.

Thanks,
Premkumar

Donni

JW Player Support Agent  
0 rated :

I made this demo page, and I’m not able to replicate the issue, are you?

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