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Android Support

note4 vs s7 edge when watching 720p 60fps stream only note4 loads. s7 edge keeps stopping and showing play button. any idea' why that would happen?

1 Community Answers


JW Player Support Agent  
0 rated :


Do you have a sample stream you can share? Also, part of our debug process would be to add the video to a default html5 video tag as shown below, if you can test that on the S7 Edge and see the default behavior that will help identify the root cause as we don’t have an S7 Edge test device handy at the moment.

Replace data with your stream info and desired dimensions
<video width="320" height="240" controls>
<source src="movie.mp4" type="video/mp4">
Your browser does not support the video tag.


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