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DOMException: The play() request was interrupted by a call to pause()

This error printed to console
streaming of mp4 file in html5 player in chrome

Uncaught (in promise) DOMException: The play() request was interrupted by a call to pause().

reproduce:
1. open Chrome
2. go to http://demo.jwplayer.com/stream-tester/
3. past this url https://qatestlab.vod-stream-stg.perfectomobile.com/vods3/_definst_/mp4:pm/perfecto-vod-stg/qatestlab/7348353655487437776d345661456267424a306b5a62594975303250693678472b63364879465579536e6b3d/de932694782106801343185653edd2a2ca2423a7cb1868f04ca3fed2137418ec.mp4/manifest.mpd

open browser console log and see this error

See also:
http://stackoverflow.com/questions/36803176/how-to-prevent-the-play-request-was-interrupted-by-a-call-to-pause-error

Chrome version: 53

2 Community Answers

Up Down

Randy

JW Player Support Agent  
-1 rated :

Hello,

I have forwarded this over to our engineering team for review. Once I hear back from them I will update this post.

Randy

Up Down

Randy

JW Player Support Agent  
-1 rated :

Hello,

I spoke with our engineers about this and they have confirmed that this is something specific to Shaka itself and not so much our player. Ultimately the response is harmless but theres really not much we can limit for this within the player embed. We are also looking at the later portion of the error messages internally and should have more feedback on that soon.

undefined:1 Uncaught (in promise) DOMException: The play() request was interrupted by a call to pause().

Kindly,

Randy Lemoine
Primary Support Engineer
JW Player Support Team
www.jwplayer.com

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