JWplayer and HTTPS
Today I change the website into SSL platform so the only difference is not HTTP but HTTPS. But in HTTPS the player don't work and I see the message loading player.
What can this be.
Thank you,
Regards Vincent
6 Community Answers
Todd
JW Player Support Agent
0
rated :
Can you post a link to your test page so we can help troubleshoot further?
If your site is now hosted on HTTPS, you need to make sure all your links to the player are also using HTTPS. Just add the S to any existing HTTP requests. The other option would be to leave off the HTTP: and just use //content.jwplatform.com…
c...
User
0
rated :
Hi, Thank you for you answer. our test platsform is https://test.vreedzaam.net. The video are in domeinen - Media. I change the JWplayer into a player of MediaElementJS.player and that works. But not JW player. No plem with main domein and subdomein. Only by https.
Another player works fine so the links are good. I don't know what the problem is.
Betse regards,
Vincent
c...
User
0
rated :
Maybe do I change something in the dashboard of JWplayer.com?
When I download the player for self hosted then it work also good.
So it has to do with the connection to your plastform fro cloud hosting player.
Todd
JW Player Support Agent
0
rated :
Your video has an HTTP URL, so this cannot be loaded on a site that is using HTTPS. I get an error when I change your HTTP video URL to be HTTPS and try to load the video.
You can either enable HTTPS on media.vreedzaam.net or upload the videos to us. We make your content available via an HTTPS URL.
c...
User
0
rated :
Hi, Thank you for your answer. I understand. But when I download the player for Self hosted solution it works good. What is the difference?
Todd
JW Player Support Agent
0
rated :
I built a few test pages on my side. It appears that browsers are less strict about the cross-protocol requests when the files are loaded from the same domain. The browsers also seem to be more lenient with media content than they are with scripts loaded from other domains that cross protocols.
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