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JW Player portrait video


I am creating a jw player and experiencing problems.

I air dropped a video from my iphone to mac and changed the file extension to .mp4 which i videoed in portrait

Once uploading to JW Player my video has black spaces on either sides, how do i remove these?


I have this:

<div style="position:relative; padding-bottom:56.25%; overflow:hidden;"><iframe src="//" width="100%" height="100%" frameborder="0" scrolling="auto" allowfullscreen style="position:absolute;"></iframe></div>

1 Community Answers


JW Player Support Agent  
0 rated :


I would try re-encoding using the default settings on handbrake just to make sure the video is an MP4:

Then this code should do the trick:
<div id="container"></div>
var playerone = jwplayer(“container”);
file:“vertical video url”,

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