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JW Player portrait video

Hey.

I am creating a jw player and experiencing problems.

I air dropped a video from my iphone to mac and changed the file extension to .mp4 which i videoed in portrait

Once uploading to JW Player my video has black spaces on either sides, how do i remove these?

Thanks.

I have this:

<div style="position:relative; padding-bottom:56.25%; overflow:hidden;"><iframe src="//content.jwplatform.com/players/rXmlPr2j-vgfs5OL7.html" width="100%" height="100%" frameborder="0" scrolling="auto" allowfullscreen style="position:absolute;"></iframe></div>

1 Community Answers

Up Down

George

JW Player Support Agent  
0 rated :

Hi,

I would try re-encoding using the default settings on handbrake just to make sure the video is an MP4:
https://handbrake.fr/

Then this code should do the trick:
<div id="container"></div>
var playerone = jwplayer(“container”);
playerone.setup({
file:“vertical video url”,
width:“50%”,
aspectratio:“9:16”,
});

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