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streaming problem


Hi,

I"m trying to stream from this link http://webcast.dzogchen.net/index.php?id=live-webcast with no success. No error messages pop up, just a black screen. A test video from your site shows fine. I have a brand new PC (Win 8.1, tried the link in Opera, Firefox, IE), stream other videos from other sites without any problem. What could be the issue in this case? Please advise.

Thank you in advance.

6 Community Answers

Donni Katzovicz

JW Player Support Agent  
0 rated :

That site is using an older version of the player that is not supported. Have you installed flash on this new computer?

Tati

User  
0 rated :

Thanks Donni! I see, what you mean, but at the same time quite a few people are streaming from this exact link at this moment without any problems.... Yes, I've installed flash... What else could be the issue, please?...

Donni Katzovicz

JW Player Support Agent  
0 rated :

Have you tried Chrome?

Tati

User  
0 rated :

Yes, have tried Chrome just now on a different PC, same result - black screen...

Donni Katzovicz

JW Player Support Agent  
0 rated :

The live stream appears to be over since it is now not working for me either.

Tati

User  
0 rated :

Yes, it is over, thank you for trying to help Donni. Will keep looking for a solution.

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