Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

"Error Loading Media: File Not Found" when trying to watch a video.

I have tried every solution online. I have been looking for weeks for a working solution. Every time I attempt to stream with JW Player it states "Error Loading Media: File Not Found". I have emptied my cache and cookies, I have turned off hardware acceleration both in the google chrome advanced settings and also in the chrome/flags/ destination directly.

I am using Google Chrome but would be willing to use anything that works. I have tried downloading several other browsers and all of them give me the same error. What could this be? Please help!

1 Community Answers


JW Player Support Agent  
0 rated :

Hi Cody,

Are you a JW Player customer trying to embed the player on their site or are you having issues playing videos on someone else’s site? If its the latter, I would recommend contacting that site for further troubleshooting.

Thank you.

This question has received the maximum number of answers.