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I'm able to get the stream to work in the VCL player, however based on everything I have read JW Player 7 should be able to handle this also.

Below is the code I have tried and both load the player but then both say Error Loading stream: Could not connect to server.

Now the streamer is part of a Crestron system, like I said the VCL player has zero issues.

<!DOCTYPE html>

<html lang="en" xmlns="">
<meta charset="utf-8" />
<script type="text/javascript" src="javascript/jwplayer/jwplayer.js"></script>
<script type="text/javascript">jwplayer.key = "<my Key>"</script>
<div style="border: 2px black solid" id="thePlayer">Loading the player ...</div>
<script type="text/javascript">
flashplayer: "javascript/jwplayer/jwplayer.flash.swf",
file: "rtsp://"



<br />
<br />
<div style="border: 2px black solid" id="container">Loading the player ...</div>
<script type='text/javascript'>
file: 'rtmp://',
image: 'Logo URL',
width: '640',
height: '360',
autostart: 'true'

4 Community Answers


JW Player Support Agent  
0 rated :

Our player does not support RTSP streams. Please see for the list of video formats that we do support.


0 rated :

Todd, JW Player does support RTSP streams because we use it now on our site with the current URL ( rtsp:// ) and that is via a wowza engine.

However, when I try to use the following URL ( rtsp:// ) the JW Player says it can't find a feed.

Now we do use the self hosted player.

I also created a ticket.


JW Player Support Agent  
0 rated :

We do not support RTSP, but it looks like Wowza is also making your stream available via HTTP:

I just verified that is working in our Stream Tester at

Would it be possible to send your SDP stream to Wowza and then have them send it out as HLS as well?


0 rated :

This stream is coming from a Creston streaming card, so I'm limited I believe, so I'll have to see what Creston says... We don't use the http in our code on the site only rtsp, very odd.

I'll let you know what I find out.

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