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New Purchase

We would like to get a product like your player. We need the DVR capabilities. My question is about capacity.
If we stream about an hour a day of high def through your service, which account would we need? I see that you have monthly caps on some of the products.

1 Community Answers


JW Player Support Agent  
0 rated :

Hi James,

My name is Alex and I am one of the Team Leads of the Support Team at JW Player. I will be more than happy to assist you with your questions.

Since we do not yet offer the ability to deliver live streams through our platform (more on that later), the stream would have to be served externally, though a service like Wowza. When we’re not hosting or serving the content, there is no limit on the amount of data that is streamed. The only limit that you would be held to is the amount of plays per month, which you can find broken down by each account level on this page.

We will soon be offering the ability to generate live streams through our platform in the next few months. However, DVR functionality will not be a feature that will be included in the beginning of our Live Streaming offering. The player will still play DVR streams that are generated by another provider just fine. You can find out more about playing DVR streams in JW Player on this support article.

Please let me know if you need any more help or have any other questions.

Thank you!

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