Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Error Loading Media: File could not be played


I'm trying to watch some videos that look like are configured for jwplayer however I can't play any of the videos on anything I own. I get the same message on my computer, kindle Fire and iPhone 6S. I tried under Safari, Silk, internet explorer and chrome. Why is this happening? Here is the link of the videos I want to watch: http://telefe.com/eterno-amor/eterno-amor-capitulo-08-30-06-2016/

1 Community Answers

Jessenia

JW Player Support Agent  
0 rated :

Our player is a tool for web developers to use on their websites. They choose what features they wish to implement with their players depending on the version of their license. It appears that the URL to that video file cannot be found. If you are having issues with the website’s implementation our player I would recommend reaching out to them directly with your feedback.

This question has received the maximum number of answers.