Video is Shifted Down

j... — Jul 28, 2016 01:06PM EDT

Am using and RTMP stream of an MOV. For some reason the video frame is right but the video inside the frame is shifted down and we cant see the bottom portion of the video.

How can I fix this?

5 Community Answers

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Donni

JW Player Support Agent

Jul 28, 2016 02:01PM EDT 0 rated :

Most likely there is a CSS conflict on the page causing this behavior.

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j...

User

Jul 28, 2016 05:01PM EDT 0 rated :

What css tags would affect such a shift?
Thank you for your help!

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Donni

JW Player Support Agent

Jul 28, 2016 05:20PM EDT 0 rated :

Every site is different, I see that sometimes padding/margins can affect the video in the player. Personally I use Chrome’s dev tools to uncheck elements to see their effect on the player.

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j...

User

Jul 28, 2016 05:36PM EDT 0 rated :

http://www.dynamicglobalmedia.com/dgm-promo/
I have looked using FF inspector but have not found anything yet. Is there a way to isolate the player from other CSS?...

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Donni

JW Player Support Agent

Jul 29, 2016 11:02AM EDT 0 rated :

I’m not seeing anything it looks to be behaving as expected, did you resolve the issue?

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