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Uploading small video

Although I've hosted video on my own leased hosting services, & other video hosts, I just joined jwplayer today. I tried to upload a small ordinary 150mb, 34 minute mp4 video. My upload speeds are about 750kbs almost everywhere, but the upload at JW goes at around 100kbs. Doing the math, about 25 minutes to upload a 150mb video. After the upload goes for about 20 minutes, it just stops uploading at about 80% complete. No matter what I do, nothing makes it finish uploading. I just tried to upload it again. 3 times in a row it just stops at around 80% after about 20 minutes. No connection or browser problems here. I gave up & uploaded it to youtube, & my google drive without any problems instead. I'd love to try your service, is there some odd trick I'm missing?

3 Community Answers


JW Player Support Agent  
0 rated :

I’m not seeing any issues with our platform on our status page. Try it again and let us know if you are still having isssue with upload speeds.


0 rated :

How do you get your video play how work this.


JW Player Support Agent  
0 rated :

How did you initiate the upload? Did you upload the file directly from your account dashboard?

Can you try uploading again to see if you see the same throughput?

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