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1 Community Answers


JW Player Support Agent  
0 rated :

Hi there,

Our Engineers are currently looking into some issues with the older-style, deprecated URLs for cloud-hosted players. We do not have a timeframe for a fix, but a workaround (and what we would suggest anyway since those older URLs are deprecated) is to create a new cloud-hosted player in your Account Dashboard and use the URL supplied on that page.

Please let me know if you need any more help or have any other questions.

Thank you!

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