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Exceeding max length of 5KB

Limit on plays

How does this excectly work? I have 100k plays used out of 10k allowed , is it because i am simply redirecting videos from cdn through dashboard player ? Or is there some catch to this ?

1 Community Answers


JW Player Support Agent  
0 rated :

Check out our license scope here. You would need to upgrade to Premium or (in your case) Platinum in order to have more than 100k plays per month. A play is defined as a video start across all embedded players. This is for hosted and self-hosted players. Let me know if that makes sense and if you have any other questions.

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