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JWPlayer not working in FireFox/Android


Hi,

Suddenly, my JWPlayer is not working in Firefox and Android devices any more. It used to work earlier in both.

Following is the example page: http://www.playsominaltv.com/demo/

Code used it below:

<div id="myElement">Loading the player ...</div>
<script type="text/javascript">
var playerInstance = jwplayer("myElement"); playerInstance.setup({
file: "http://playcineflix.com:81/videos/DEMOBajirao.mp4",
width: "100%", skin: "stormtrooper",
autostart: true,
}); // ]]></script>

Please help me solve the issue,
Thanks

5 Community Answers

Donni

JW Player Support Agent  
0 rated :

Check out our Browser and Device reference. We do not support Firefox on Android.

d...

User  
0 rated :

Hi,

When I said Firefox and Android. I meant Firefox in PC (windows 10) and Android Device (Chrome and IE)

Thanks

Donni

JW Player Support Agent  
0 rated :

Thanks for clarifying. It looks like you are using a beta version of the player. Does it work if you use 7.4.4?

d...

User  
0 rated :

No, it does not work in 7.4 and version before. Since it was not working, I upgraded it thinking it will solve, but no luck.

Donni

JW Player Support Agent  
0 rated :

What kind of error are you receiving? We are not able to replciate this issue.

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