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Android JWPlayerView controls not visible on Android 4.3

On Android 4.3 / SDK lvl 18 the controls on the JWPlayerView are not displayed properly and behave strangely (seekbar jumps to random positions).
I've verified this on a Nexus 4 device and a freshly created emulator.
This affects the JWPlayerView when inflated in a layout as well when created programmatically.
A screenshot can be viewed here: http://imgur.com/bdiLpOD
I've created a very simple project that shows this behaviour: https://bitbucket.org/asco33/videotest/

Am I doing something wrong or is this a bug?

7 Community Answers

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George

JW Player Support Agent  
0 rated :

Hi, could you test it again and make sure you’re internet connectivity is not impaired? This is not usual behavior.

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Florian Weigl

User  
0 rated :

Hi George,
connectivity is fine, the video also plays fine (screenshot is from after the video ended).

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George

JW Player Support Agent  
0 rated :

Hi,

According to the project you are using the 2.3 version of the SDK. Could you test the 2.4.1 version available on your Dashboard?

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Florian Weigl

User  
0 rated :

Hi, unfortunately no, the problem remains with jwplayer-android-sdk-2.4.1+158.

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George

JW Player Support Agent  
0 rated :

Hi,

I can confirm the bug on a Galaxy Nexus running Android 4.3. I will escalate this to engineering.

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George

JW Player Support Agent  
0 rated :

Hi,

We have a fix scheduled for the 2.5.0 version of our SDK.

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George

JW Player Support Agent  
0 rated :

Hello Florian,

We’ve discovered the issue. WOFF fonts are not supported on 4.3.
http://caniuse.com/#feat=woff

There will be an update to the SDK making ttf fonts available as well, that will fix the issue.

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