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JWPlayer laggy / crashes


Hi!

I have a video that is very laggy / crashes / sound plays but image does not follow or shows, and so on.
Mostly in Firefox. In Edge, it was like that the first time and now it seems better. In chrome, it seems to work the best.

In private mode, the problem is really accentuated.

I have lots, but LOTS of chapter markers and event.position going on.
Video is also big at 350 megs +.

I'm wondering if there is something wrong with jwplayer or it's a combination of big video with lots of chapter markers / event.position ?
Is there any suggestions that might help me ?

You can view this at :

http://crisesuicidairedev.ccdmd.qc.ca/videos.php
Click "Afficher les notes pédagogiques" just above the video.
"Thèmes" on the right and play with the radio button / "+" and links

When you click radio button, I destroy current jwplayer and setup a new one with new chapter markers and calls new function for the event.position.
"Toggling" like that can be problematic ?

1 Community Answers

Jessenia

JW Player Support Agent  
0 rated :

Try opening the file directly in your browser and see if you’re still experiencing the issue. If not, then the size of the file isn’t the issue and the multiple event markers could be the issue.

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