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Why is the HTTP: missing from my Source Embed codes?


Embed codes in the new Dashboard are leaving out the http: when referencing a video to be embedded. Does anyone know how to get this back automatically and why it went away? I am experiencing missing video players on pages because of it.

3 Community Answers

Todd

JW Player Support Agent  
0 rated :

We are using protocol-relative URLs, meaning that we leave out the http: or https: and let the browser decide which to use. I would not expect this to cause any problems with missing players, though. Can you send a link to a test page where this is happening? And which browser and operating system are you using?

news

User  
0 rated :

test post is here: http://www.wsjm.com/2016/07/18/test-post-for-jw-player/

This is a Wordpress site.

Player doesn't want to load on mobile devices (both Android and Apple) and code also doesn't work when being used inside an App.

The embed code being used is an iFrame code.

Todd

JW Player Support Agent  
0 rated :

I just tested a page with the following embed code and both players worked perfectly on my iPhone with iOS 9.3.2:

<!doctype html>
<html>
<head>
</head>
<body>
<script src="//content.jwplatform.com/players/JLrBiwTt-RedLAKBN.js"></script><br><br>
<iframe src="//content.jwplatform.com/players/JLrBiwTt-RedLAKBN.html" width="100%" height="100%" frameborder="0" scrolling="auto" allowfullscreen style="position:absolute;"></iframe>
<body>
</html>

Can you try the same code on your side?

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