Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

HLS Lables on Chrome with 7.4.3

We have vod and live streams with up to 6 quality-levels. In the Flash Version playing HLS all 6 labels are present. In the html5 Chrome version only 3 are visible. Our manifest did not have the parameter NAME, but we did not need that in the past. For example:

#EXT-X-STREAM-INF:PROGRAM-ID=1,BANDWIDTH=4200000
#EXT-X-STREAM-INF:PROGRAM-ID=1,BANDWIDTH=3000000,RESOLUTION=1280x720
#EXT-X-STREAM-INF:PROGRAM-ID=1,BANDWIDTH=2400000,RESOLUTION=1280x720
#EXT-X-STREAM-INF:PROGRAM-ID=1,BANDWIDTH=1800000,RESOLUTION=1280x720
#EXT-X-STREAM-INF:PROGRAM-ID=1,BANDWIDTH=1320000,RESOLUTION=960x540
#EXT-X-STREAM-INF:PROGRAM-ID=1,BANDWIDTH= 840000,RESOLUTION=960x540
#EXT-X-STREAM-INF:PROGRAM-ID=1,BANDWIDTH= 480000,RESOLUTION=960x540


In the quality label occurs:
auto
540p
720p
4200 kbps

Using the hlslabels are no working, What can we do ?

6 Community Answers

Up Down

Todd

JW Player Support Agent  
0 rated :

Because no NAME field is present, we are using the height from the RESOLUTION field to display the name. You can also use an hlslabels: {} block and the bandwidth to set the labels, as documented at https://support.jwplayer.com/customer/en/portal/articles/1430218-using-hls-streaming

Up Down

r.rentz

User  
3 rated :

I am using hlslabels but it is only working with flash set as primary, with pure html5 and hls in chrome it is not working,.

Up Down

Todd

JW Player Support Agent  
0 rated :

Can you provide a link to your test page?

Up Down

r.rentz

User  
0 rated :

I am using a manifest of your example player. Using the the default configuration i remove the instance and reinitalize the player with hlslabels : https://robsonrobi.github.io/jwplayer-hls/ The code is settled here : https://github.com/robsonrobi/jwplayer-hls

Up Down

Todd

JW Player Support Agent  
0 rated :

Thanks for the code example. I was able to reproduce this on my side, so I will escalate this to our engineers right away.

Up Down

Todd

JW Player Support Agent  
0 rated :

Looks like our engineers have a fix scheduled for our next HLS release, so please check back in early September.

This question has received the maximum number of answers.