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Wowza/AWS "no playable sources found" Under Quick Publish URL Embed Preview

I've setup a Wowza instance on AWS and successfully feeding it my axis camera stream. The wowza test players work fine and I'm also able to view the stream on my laptop via VLC player but I'm not able to see my stream on the free JWPlayer. I've setup a free account and enter the url under quick publish as demonstrated in the wowza help doc 484 but the preview windows just says "error loading player: no playable sources found".
Are there additional settings needed for JWPlayer to display the wowza stream? Tried several different file types.

1 Community Answers

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Todd

JW Player Support Agent  
0 rated :

What kind of streams are you testing from Wowza? If you are using HLS, you are probably getting the error because our JW Player Free accounts do not support HLS.

Have you tested your stream URL in our Stream Tester at http://demo.jwplayer.com/stream-tester/ ?

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