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jw player not greys itself out with chrome and IE

I am experiencing a problem though in Google Chrome and Internet Explorer ( Firefox works perfectly) where it plays the MP4 fine and I can seek too but only a limited amount of times. After seeking a few times the player greys itself out (native chrome player) or displays an error

The JWPlayer throws this error in the console:
MediaError
code: 2

__proto__: MediaError
MEDIA_ERR_ABORTED: 1
MEDIA_ERR_DECODE: 3
MEDIA_ERR_NETWORK: 2
MEDIA_ERR_SRC_NOT_SUPPORTED: 4

please help

3 Community Answers

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Alex

JW Player Support Agent  
0 rated :

Hi, there.

Can you please supply a link to a reproduction page so we can take a look at your issue?

Thank you.

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j...

User  
0 rated :

thanks
how can I supply a link to reproduction page there is no place to post just frequent questions

please help me

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Alex

JW Player Support Agent  
0 rated :

Can you just paste the link in your response to me?

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