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HD Setting

We are currently using JW player on our website and it's defaulting to 180 (lowest quality) instead of the highest HD quality. Our internet connection is great and we'd like to ensure highest possible bit rate for our users.

Please let me know if anyone else has experienced the same problem. Thanks!

1 Community Answers

Donni Katzovicz

JW Player Support Agent  
0 rated :

I checked out your website and I have a few thoughts. If you’re going to use a single-line embed generated from the JW Dashboard, you will need to purchase a Premium Subscription to get automatic bitrate switching and the ability to stream via HLS. However, if you would like to continue to use the Free player, you’ll need to manually embed the player and point it to a single piece of content. Here is a" demo page.()":

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