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Self Hosted player not working on Internet Explorer 11


I have downloaded the free version of Jwplayer to see if it's suitable for a project.
I self host both the player and the content, and while everything works just fine of Firefox and Chrome, when I try viewing the same page in IE 11 or Microsoft Edge the player just disappears, the browser just acts as if there's nothing there.
I have set poster image, dimensons, skin, skin colors, logo (clickable) and sources (720p, 480p & 180p). I am using Windows 10 and the page is currently in a local folder, it's not on a server yet.

Any idea why it's acting like this?

2 Community Answers


0 rated :

Solved - Apparently IE and Edge did not recognise the files unless they were loaded on the server and published online.
Hope this may help someone with the same problem.


JW Player Support Agent  
0 rated :

Glad to hear you got it working. And thanks for posting your solution here for the rest of the community.

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