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Need Urgent Help Please


I got a link which is m3u format with .ts extension. that is and it is not playing on jw-player. but when i just change the extension .ts to .m3u8 that is it is also not playing using but when i check the Attempt to render in HTML5 and try to load surprisingly it is playing but the problem is that it is playing only on google chrome but others browsers like mozila/internet explorer it's unable to play. so please help me how to play on the others browser with the above link....

Code for playing link is

<div id="my-video"></div>
<script type="text/javascript">
file: "",
width: "580",
height: "370",
hlshtml: true
Thank you...

1 Community Answers


JW Player Support Agent  
0 rated :


Certain browsers support the native playnback of HLS streams such as Safari and Edge while others require some interpreter to play the medium such as JW Player. Also a good starting point might be to run the stream through an application such as mediastreamvalidator which is an Apple based tool tht highlights areas that need to be fixed in order for your stream to function as expected. From a general stand point the software did highlight the need to correct your mimetype as well as potentially review the M3U8 manifest.

Error: Illegal MIME type
—> Detail: MIME type: (null)
—> Source:

Error: Missing #EXTM3U
—> Detail: Line:
—> Source:


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