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Cannot download AES Key 404

Hello,

we are using the enterprise edition of the jwplayer v.7.4.3. Trying to get HLS with Chrome to work we get an error, that the aes key cannot be found.
Debugging the steps, it seems that the function call "l.getAbsolutePath(t.keyUri, this.baseURL)" inside provider.caterpillar.js ist returning a wrong url.

For example t.keyUri is https://domain.dchdns.net/hls-key/vodkey.bin and the baseURL is https://domain.dchdns.net/secure/d1c5e6b4b7860258d0a3dc178901d92c577aa3c2/phls-0910/20100619_1_xxx/
the return value is : https://domain.dchdns.net/secure/d1c5e6b4b7860258d0a3dc178901d92c577aa3c2/phls-0910/20100619_1_xxx//https:/domain.dchdns.net/hls-key/vodkey.bin

As you see it just appends the url and removing one slash.

the jwplayer library is included in our complete js. Is that happening only to us or is it a bug ?

2 Community Answers

Up Down

r.rentz

User  
0 rated :

The bug was on our system. Solved now, but the quality labels are missing and not all bitrates are shown.

Up Down

Donni

JW Player Support Agent  
0 rated :

Can you provide a link to a reproduction page so I can inspect your embed code?

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