Every time I try to authorize the plugin with Api key and Api secret receive the message "Communications with the JW Player API failed. Please try again later."
I followed all the installation instructions and nothing.
Thanks for any help.
Can you upgrade to the latest version of 5 or 7?
View in conversationGo into the theme editor and edit line 15 in the jwplayer-api.class.php file to http instead of https and let me know if that fixes it.
Thanks for your answer, i didn't find in my theme editor jwplayer-api.class.php; i found in plugin editor of jwplayer the file jw-player/include/jwplayer-api.class.php. Is this one that i need to change?
Sorry yes I meant plugin editor.
I did that but continue giving me the same message "Communications with the JW Player API failed. Please try again later."
Can you contact your hosting provider to see if they have any insight?
Ok, I will do, thanks.
They told me they haven' t any insight, no restriction for jw player and ask me if i know wich version of php your plugin require, i actually have 5.3.
Can you upgrade to the latest version of 5 or 7?
Ok, was this, the version of PHP, now it's ok, thanks a lot
