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Videos on JWPlayer.com


Whenever I try and watch a tutorial video it fails to play and I get the error message "Error loading stream: Could not connect to server". I've tried this from work and from home to rule out network limitations. I've tried viewing them on Mac OSX and Windows 7 using Firefox, Chrome, and Safari. I've checked the user questions to see if anyone else has this issue and only one topic came close but the solution was to disable hardware acceleration which did not work for me. Is there an issue with the videos on your website and if there are is it related to the player or is it a hosting issue? I've been testing JW Player with Wowza on EC2 to see if it's a good fit but seeing your own videos unable to play makes me wonder if I should look elsewhere.

1 Community Answers

Donni

JW Player Support Agent  
0 rated :

Do you get an error when trying to play the video on this page as well?

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