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incorrect error - Invalid License Key.


Some days a tried find out why I see this error only in iphone 5, 6+ (another i don't have), but all work good in desktop and android. We use advertising with this player. And today when i commented - primary: 'html5' variable, this error disappeared. Can you show true error (problem) when it happening? As i understand from your guide player can show video in one-same format. And your algorithm choose incorrect format for adverbs. May be you fixed it too? We have next xml for adverb (for jwplayer.advertising.schedule) - short part from xml:

<MediaFiles>
<MediaFile delivery="progressive" type="video/mp4" scalable="true" width="" height="">
<![CDATA[
http://content.rbc.medialand.ru/t17/a154754/b319711/2398756238945689237562389456234.mp4.mp4
]]>
</MediaFile>
<MediaFile id="flv" delivery="progressive" type="video/x-flv" scalable="true" width=""
height="">
<![CDATA[
http://content.rbc.medialand.ru/t17/a154754/b319711/2398756238945689237562389456234.mp4.flv
]]>
</MediaFile>
<MediaFile delivery="progressive" type="video/ogg" scalable="true" width="" height="">
<![CDATA[
http://content.rbc.medialand.ru/t17/a154754/b319711/2398756238945689237562389456234.mp4.ogv
]]>
</MediaFile>
<MediaFile delivery="progressive" type="video/wemb" scalable="true" width="" height="">
<![CDATA[
http://content.rbc.medialand.ru/t17/a154754/b319711/2398756238945689237562389456234.mp4.webm
]]>
</MediaFile>
</MediaFiles>

1 Community Answers

Todd

JW Player Support Agent  
0 rated :

I would expect that MP4 video to load on an iPhone. Can you provide a link to a test page so we can test this on our side? Please see http://support.jwplayer.com/customer/en/portal/articles/2186238-troubleshooting-creating-a-reproduction-page for the details we like to see in test pages.

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