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video can not be viewd


I had been trying to view some videos uploaded via JW player, such as in here (wait 5 sec, then click button to go to the video page)
some smart mobile phone can view it but not on laptop. can you suggest solution please?

1 Community Answers


JW Player Support Agent  
0 rated :

They don’t appear to be using our platform to host that video. Have you contacted the site directly?

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