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When i clicking on ad overlay it pause my video. It happens for every video. Please help why is it happening and when i open the website the JWplayer in not autostart the video but in configuration i can see there is autostart : true is given.

1 Community Answers


JW Player Support Agent  
0 rated :

Hi there,

When the player is rendered in Flash, it is a known issue that hiding an overlay causes the player to pause. Our engineers are aware of this issue, but there is not yet any timeframe for a resolution.

As for your second question regarding autostart, can you please elaborate? Are you saying that you have the player set to autostart but when embedded on your page, it is not doing so? If so, this may be caused by some of the browsers starting to block Flash content that is set to automatically start. Can you supply a link to a reproduction page so I may verify this or otherwise troubleshoot the issue for you?


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