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Captions showing in Edge, not Chrome or iOS


Any help is most appreciated: Closed captioned a video:
https://content.jwplatform.com/previews/JJA01MTY-Evoi3sgY
Captions seen on Microsoft Edge (Win10), but not on Chrome or iOS (latest versions all).

New to JW, just looking for simple hosting of videos on a Wordpress site -- and I'm definitely not a web guru.
Any tips or advice for getting the video to show CC's on Chrome or iOS? Am I missing a parameter?

Again, very much appreciated!
Barry

1 Community Answers

Donni

JW Player Support Agent  
0 rated :

Hi Barry, how are you generating your webVTT files?

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