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Setup timeout error

Please I need help, I have installed JWplayer and i have this error Setup timeout error : Setup took longer than 30 seconds to complete.
Here is my code
<script src="js/jQuery-2.1.4.min.js"></script>
<script src="js/jwplayer/jwplayer.js"></script>


<div id="container1" >Loading video...</div>
<script type="text/javascript">
'id': 'container1',
'wmode': 'transparent',
'icons': 'true',
'allowscriptaccess': 'always',
'allownetworking': 'all',
'file': 'myvideo.mp4',
'width': '100%', 'height': '307',
'controlbar': 'bottom',
'dock': 'false',
'modes': [

type: 'html5',
config: {
'file': '',
'provider': 'video'


Thank you for any help

1 Community Answers


JW Player Support Agent  
0 rated :

Hi there,

My name is Alex and I am one of the Support Engineers at JW Player. I will be more than happy to assist you with your questions.

What version of the player are you using on your page? I ask because it looks like your embed code contains a lot of configuration options that we no longer have available in the player, at least in the form you are using them in.

Please let me know and we’ll get you up and running again!


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