Hi
Why is there a 1px black border on 3 sides around the movie even though the movie is 1280 *780 and the selected player is 16/9?
Here is an example
<script src="//content.jwplatform.com/players/cRjjqXjW-eZ0Q2IpW.js"></script>
But happens in all movies.
Thanks.
Hi there,
What browser(s) and/or operating system(s) are you experiencing this behavior on? I am not seeing it in Chrome for Mac. Please see this screenshot: http://cl.ly/0d3D1g1S3P2K
Thank you.
The player has a black background color. I was able to override this with CSS which caused the borders around the movie:
.jwplayer {
background-color: #fff !important;
}
Now the border is gone.
I’m not sure if you looked at the screenshot I linked to or not, but the issue is not present on the preview page generated by our platform. I would need to see how the player is embedded on your page to be able to troubleshoot this. Please supply me with a link to a reproduction page.
Thank you.
