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Bekle Theme is No Longer Working

Videos accross our site have stopped working with the following error: Skin could not be loaded: Skin not valid file type.

We have changed nothing, is the skin CDN down? JWPlayer 6.

Our skin code uses this :

skin: "bekle",

Please help!!

3 Community Answers


JW Player Support Agent  
1 rated :

Hi Tristan,

It looks like you just signed up for an account today. Can you provide me a link to your website so I can see the player on the page and figure out what account is associated with your license key? My initial thought is that maybe your account has lapsed to free status, so you don’t get access to anything other than the default skin.


0 rated :

I was thinking this very same thing Donni, thanks for the reply. After looking into everything, you might be right. I signed up for an account to download an updated codebase. I did't implement the video player on the site, a 3rd party did and I see no license key anywhere. How long would a free trial last until it would no longer work correctly? We have used the video player on our site for a pretty long time now, going on over a year I believe.

I will look into a premium license key.


JW Player Support Agent  
0 rated :

That makes sense, so whichever license key your site was using probably wasn’t renewed.

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