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event category not showing

I am using JWPlayer 7 for WP. I can view the video and look at Real-Time > Events and see the Events, etc.
For some reason I cannot see Event Category called JW Player Video in Google Analytics dashboard under Behavior > Events .

You can see it at . What am I missing?


2 Community Answers


0 rated :

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JW Player Support Agent  
0 rated :

Hi there,

When I visit your page using Google Analytics’ Chrome extension for debugging, it is showing player events are being sent to GA with the “JW Player Video” category. Are you still experiencing the same issue? If so, can you confirm you are looking at the analytics for ID UA-775170149-1?

Please see this screenshot:

Thank you.

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