Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Meta viewport width and phone/tablet fullscreen controlbar

Hi guys,
I'm using Wordpress & JwPlayer 5. Everything worked fine and the player was completely responsive until I changed the meta viewport in my header from
<meta name="viewport" content="width=1000">
<meta name="viewport" content="width=device-width">
With the latter, videos still play fine in fullscreen mode on all devices but the controlbar/share button container on phone/tablet is restricted in fullscreen mode to less than half the width of the screen. It's height is fine. You can see what I mean here (view on phone/tablet)
I've tried JW6 and JW7 but the result is still the same. I've also tried fitvids but didn't have any joy with that. I need the width=device-width viewport and tried adding scale=1.0 but that didn't help either. Is there any way to specify a viewport width of 1000 for jwplayer only?
Thanks for any help.

1 Community Answers


JW Player Support Agent  
0 rated :

Hi, there.

Your <meta> tag looks correct. For example, I usually use <meta name="viewport" content="width=device-width, initial-scale=1"> and it works for me just fine. I see you still have JW Player 5 embedded on your page. Since we cannot provide support for that version anymore, I would recommend trying to embed JW 7 and following the steps on the Making JW Player Responsive support article to make sure it scales up and down with your site.

Please let me know if you need any more help or have any other questions.

Thank you!

This question has received the maximum number of answers.