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Trouble playing m3u8 format


Hi,
I'm having trouble playing the m3u8 file in my site.

http://54.254.214.175/video_test.html
is my link. And i have only free version, is there anything like only premium members can use m3u8 files ?

9 Community Answers

Donni

JW Player Support Agent  
0 rated :

Yes you would need a premium subscription. In the meantime, you can test your stream in our JW Player Stream Tester.

a...

User  
0 rated :

Hi, the link you have provided is not working.

I'm getting "This site can’t be reached" error.

We would like to test the m3u8 file before buying premium account.

Donni

JW Player Support Agent  
0 rated :

http://demo.jwplayer.com/stream-tester/ should be the link I previous provided. Please let me know if you still can’t reach it.

aravindan.u

User  
0 rated :

I'm getting "crossdomain access denied" error, any idea why his could happen ?

Donni

JW Player Support Agent  
0 rated :

Yes, if you search ‘crossdomain access denied’ on our support site you will be taken to this page

aravindan.u

User  
0 rated :

I did add the crosdomain.xml file in the root folder according to the article but i'm still getting the same error. Is there anything else i've to do ?

aravindan.u

User  
0 rated :

I've changed the stream link, and i was trying out the xml from different locations so it wasn't available when you accessed. Now http://54.254.214.175/crossdomain.xml will give you the xml and http://54.254.214.175/ideatest.m3u8 is the stream link. I'm still having the same problem

Donni

JW Player Support Agent  
0 rated :

I have tried to access your stream directly by navigating to http://54.254.214.175/1026582_6416393_400_224_48_400_.m3u8 in safari and there appears to be an issue with the stream as well. Additionally, http://54.254.214.175/crossdomain.xml does not about to work for me either, is it located somewhere else?

Donni

JW Player Support Agent  
0 rated :

Is there any other type of security set up on the stream? I’m trying to play http://54.254.214.175/ideatest.m3u8 directly in Safari but nothing is loading.

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