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Controlbar hides with mouseover


The controlbar disappears when I try to mouse over buttons. Also, the play button doesn't work. I have to click on the video to start it.

In the past, buttons only showed blue boxes because of a conflict with code in my Joomla template. Could this be related?

Thank you for your help.


1 Community Answers


JW Player Support Agent  
0 rated :

Hi, Teresa.

My name is Alex and I am one of the Support Engineers at JW Player. I will be more than happy to assist you with your questions.

I am unable to reproduce that behavior on any player on your page. I’m able to hover over the control bar elements and click on them without them hiding. The Play buttons are also working fine for me. If you are still experiencing this behavior, what browser(s) and operating system(s) are you seeing it on?

Thank you!

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