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IE11: video do not start playing


I'm using windows 7 and jwplayer-7.3.6 :

On IE11 when i click the play button, the video does not start , the loading button and the default play button of youtube appears :

https://www.evernote.com/shard/s503/sh/d94e3ccd-2025-41ee-8a4f-f6626f1238b7/bfb1af5e4e6676084f063f0c66e52bea

This problem does not exist on IE9 IE10, chrome, firefox

4 Community Answers

aminedammak86

User  
0 rated :

Here is the link for my page http://html-2016.sater-solar.com/

Todd

JW Player Support Agent  
0 rated :

I see you are linking to our player, but where are you calling jwplayer().setup() ?

aminedammak86

User  
0 rated :

Hi, thank you for the response.

I'm calling jwplayer().setup() in a JS file "main.js" :

var playerInstance = jwplayer("videoElement");

playerInstance.setup({
file: "//www.youtube.com/watch?v=QpHzbHcUoCE",
width: "100%",
aspectratio: "16:9",
skin: {
name: "saterskin"
}
});

Todd

JW Player Support Agent  
0 rated :

It’s strange that your video embed looks like it is part of an <iframe> but when I try your embed code on a test page without any other Javascript on the page, my YouTube video appears without an <iframe>. Please see my screen shots at http://imgur.com/a/exKmS

Can you create a test page on your side that does not contain any external Javascript or CSS? Please see http://support.jwplayer.com/customer/en/portal/articles/2186238-troubleshooting-creating-a-reproduction-page for more details.

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