Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

mp4 error message


I am getting the following error message when loading an MP4:
error loading media
file could not be played

Could you please advise??

1 Community Answers

Todd

JW Player Support Agent  
0 rated :

How was the video encoded? Does the video play correctly in your browser when you load the direct MP4 URL?

This question has received the maximum number of answers.