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Problem playing streams with 7.3.6 jwplayer


I have problem playing streams with 7.3.6 jwplayer that I downloaded when I registered my account. I got following message : "Error loading player: No playable content found.", but the strange thing is when I use the jwplayer from this link : it works. I use the <script src="//"></script> from that page source and replace it with my jwplayer.js and the streams are working then.

Here is how I init the jwplayer

file: [url - valid url provided, but it needs to be hidden, can't post it here],
width: $(document).width()*0.75,
height: $(document).height()*0.75,
primary: 'flash',
autostart: true,
type: "hls",
controls : false

Anyone can help?

3 Community Answers


JW Player Support Agent  
0 rated :


This might be a bit tough to troubleshoot without the player lib you mentioned before that displayed the error. Often times this might be as simple as choosing the right rendering mode for the player among other things. Do you have the link from the initial problem so we can take a look?



0 rated :

Hi, the site has login details, where can I send you those?


JW Player Support Agent  
0 rated :

Please feel free to send that information over to us at: and we can further investigate.



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