Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

JW Player

The JW Player associated with my Alt.com account has recently stopped playing videos - all I get is an error message "Cannot locate media"
How do I fix this?

1 Community Answers

Up Down

Randy

JW Player Support Agent  
0 rated :

Hello Doug,

This could be a number of things. Could you provide a code example or email us your account details at: support@jwplayer.com so we can look at this on the backend?

Randy

This question has received the maximum number of answers.