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Post Image doesn't load before the video


I contact you because the image i configured in the embed of jw7.3.6 doens't load before the video.
Here is my embed code:

<div id="myElement">Loading the player...</div>
<script type="text/javascript">
var playerInstance = jwplayer("myElement");
sources: [
{ file: "video.mp4", label: "480p" },
image: "images/bg_player.jpg",
width: "50%",
aspectratio: "16:9",
autostart: true

Could you tell me what is wrong please.

Best regards

2 Community Answers


0 rated :

autostart: true


JW Player Support Agent  
0 rated :

To elaborate on that response, when our player is set to autostart: ‘true’ we do not even request your poster image because we are loading your video right away. If you want your poster image to be visible, remove the autostart setting.

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