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JW Player compatibility with mozila

After migration of my site from to (one server to another). Facing issue in browser mentioning below:

Chrome : Youtube video is opening as small video and with other extensions plugin is working fine.
Firefox : No video is playing in firefox not even youtube video. It giving error #2035.

Please advice me, how to proceed to resolve these issues.

2 Community Answers


0 rated :


There are several issues at stake here but IMHO TLI(too little information) was given in your posting

(1) error #2035 is NOT a Mozilla error; it is a flash error that indicates the url is not found that often is a path error OR a
spelling mistake in your coding; you have to check this out. why not try to just Google the error#2035
I suspect that the error lies in your xml file if you are using one.
If you wish to have a list of the Adobe flash errors Google that too for reference
it could also be an issue with your WP
(2) your are also using an outdated JWPlayer namely, version 5.9.2118. I am not certain IF the 'flow' plugin that you are using will work
with the current release v.7.3.6 BUT worth trying it out

I would recommend in using/switching to straight HTML5 but that is personal preference. On my web site I use exclusively the HTML5 mode for the JWPlayer.


I understand why this version is used namely that you are using two plugins that were compatible with that version


JW Player Support Agent  
0 rated :

Hi, Ajay.

As Willie was alluding to above, YouTube made a change to their API that requires their content to be played back via HTML5. You would have to use the latest version of JW 6 or JW 7 to be able to play YouTube content in HTML5. Also, please note that as of May 2014, we no longer provide support for JW Player 5.

Please let me know if you need any more help or have any other questions.

Thank you!

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