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Where have my playlists gone

I'm getting this message for playlists (mp3) I created using JW5

[PLAYLIST not found]

See for example:

Where have all my playlists gone - does the plugin delete them or what?

Running the latest version of wordpress.

All and any help gratefully received.

2 Community Answers


JW Player Support Agent  
0 rated :

Hi, there.

As of May 2014, we no longer provide support for JW Player 5. We normally stop supporting previous releases of products 18 months after the release of the newer version.

I would recommend taking a look at the newest version of JW Player, version 7, at

Thank you.


0 rated :

The same problem occurred in version 6. Which was why I reverted to 5. Not impressed at all either by the fact that my playlists have gone or by this response. Quite frankly I'm sorry I ever installed it.

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