Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

pop up video ads

how do I block this invasive program? it interfers with my computer every time I log in

1 Community Answers


JW Player Support Agent  
0 rated :

Hi, Rick.

My name is Alex and I am one of the Support Engineers at JW Player. I will be more than happy to assist you with your questions.

JW Player is an tool that developers can use to place video players on their web sites. We do not serve any advertisements or content of our own. What you are seeing is most likely an advertisement that uses our player, but it was not put there by us.

If you are experiencing these advertisements anytime you go to a specific web site, I would suggest you contact that web site for assistance. If you are experiencing them no matter what you do on your computer, than it is quite possible that your computer has been infected with some malware or adware, and I would suggest contacting your computer manufacturer for assistance, or your institution’s technical support department if the computer belongs to them.

Thank you.

This question has received the maximum number of answers.