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Uploading a Radio Stream. Error: Error Loading Player: No Playable Sources Found


Hey,

I am trying to embed a url of a radio station to the Jw Player.

I adjusted the media player (created one for my player) to 30 Px of height as it will only be a sound player and it will have no video. So 30 Px it is.

The link is:
http://stream03.fasttelco.net/4/pub/asset/19/streams.m3u8

(it is a working link, I have tried it in VLC network, and it streams, I got it from another website that also runs with a JWPlayer)

So, this are the steps I am going through:

1) I Opened Jwplayer's website and went straight to Quick Publish, clicked on the URL tab and pasted my URL there.

2) I clicked on EMBED.

3) A New window layout pops up.
It says:
Publish Mode | Build Your Embed Code (This is inside a blue bar)

Player: Audio Player (Name i chose for the Audio player, obviously I have a great Imagination)
Content: streams.m3u8 (This was chosen automatically)

Javascript: | Iframe (didn't click on this)
<script src="//content.jwplatform.com/players/2ukZWNbY-IQM3K5Zk.js"></script>


And on the right side I get "Error Loading Player: No playable sources found'

And here is the "final" link:
https://content.jwplatform.com/previews/St6gXDWp-IQM3K5Zk



So what am I doing wrong? Or what can I change so it works?

3 Community Answers

Alex

JW Player Support Agent  
0 rated :

Hi, there.

My name is Alex and I am one of the Support Engineers at JW Player. I will be more than happy to assist you with your questions.

The reason you are getting the “No Playable Sources” error is because your account is not capable of playing HLS streams. HLS playback requires a Premium subscription, or higher.

Thank you.

tvonlinve

User  
0 rated :

Good day Mr. Alex: I am having the same error message, but it is only showed in the browsers of mobile devices. Does it have to do with the configuration of the script or about the jwplayer account?

Alex

JW Player Support Agent  
0 rated :

Hi, tvonlinve@tvquetzachapin.tv – can you please provide a link to a reproduction page so I may take a look?

Thank you.

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